It is a shame as I was very impressed with the site at first but one incident has lost me £75 in software and they will do nothing about it. So it appears if you do have issues then they shut up shop protect the fraudulent sellers on their market place and leave the customers without anything. They told me this could be unblocked by writing on the date on a piece of paper and holding up my passport or driving license like a hostage proving they are alive, however once this was done they still refused to unblock my account or provide a refund, I have reported this to trading standards however due to them not being a uk company citizen advice cannot offer assistance on Hong Kong law. This is fantastic news after so many months of fighting for this, the only issue is that they have blocked my account due to fraudulent activity. Having previously warned people on here about using this company I wanted to further update my story, I have now been told by G2A that my refund has been processed onto my G2A account. If you guys don’t want to lose your money don’t use this Website. What is their policies, when I asked they don’t have exact answers. And today they send me they can’t provide me service because of their policies. After 4 days the account issue team ask my KYC again I sent and wait for 3 days no reply. But my account is still locked and can’t use. During those process, G2A sent me mail that my purchase is successful and took 30$ from my Master Card. No reply for 2 days so I post on Reddit to solve this issue and they said to contact account issue team.

My photo holding my driving license and the date with G2A. It’s OK and I sent my official KYC as they ask. I don’t know why so I contact their customer service but there is only bot. Best regards, Will, G2A team Peter Gulyas 1 review. Indeed the payment methods list may differ depending on the region but Im sure youll be able to find the one that suits you. When I used 30$, the transition is failed and G2A locked my account. G2A.com is using payment solutions provided by the G2A Pay which offers over 200 payment methods world wide. I bought with my Master card 3 times it’s OK. The worst customer service and Scam site. No money back worst responsibility to customer

G2a office 2019